Contact us
We reply to every message within one business day.
Questions about sizing, an order that has not arrived, or a return you would like to start — any of it, in whatever detail helps. There is no ticket system and no bot in the way.
The fastest route for anything that is not urgent. Include your order reference if you have one.
Phone
Monday to Friday, 9:00am–5:30pm Central Time.
Post
Shop Maxxx LLC150 N Riverside Plaza, Suite 2100
Chicago, IL 60606, USA
Phone: +1-312-555-3456
Email: support@shopmaxxx.com
Before you write
A few answers that cover most of what people ask:
- Sizing. One size fits most — the adjustable metal-buckle strap covers roughly 21.5″–23.5″ (55–60 cm).
- Dispatch. Orders placed before 2pm CT go out the same business day.
- Delivery. 3–7 business days within the US; 7–15 business days internationally.
- Returns. Thirty days from delivery, unworn, with a prepaid label from us.
- Care. Spot clean only. The raised embroidery and pearl accents will not survive a machine wash.
About this site
shopmaxxx.com is a demonstration storefront. Orders are not fulfilled, payments are not processed, and no customer data is collected or stored on any server.